ABOUT THIS POLICY
The Citadel Alumni Association (CAA) is an independent, nonprofit organization that supports the college and its alumni community. This Privacy Policy explains what information we collect through our website (citadelalumni.org) and our CAA mobile app, how we use it, and how we protect it.
We want to be straightforward with you: we collect your information so we can stay in touch with you as a fellow member of the Citadel alumni community. We do not sell your information or share it with third parties for their own purposes.
INFORMATION WE COLLECT
We collect the following types of information when you use our website or app:
- Contact and account information — such as your name, email address, mailing address, phone number, and login credentials when you create or log in to an account.
- Usage and device data — such as pages visited, features used, browser type, device type, and IP address. This data is collected automatically when you interact with our website or app.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Contact you with news, events, and updates from the CAA and the broader Citadel community
- Facilitate official college-related communications on behalf of the institution
- Manage your account and provide access to member features on our website and app
- Improve the performance and usability of our website and app
- Respond to questions or requests you submit to us
ANALYTICS
We use Google Analytics to understand how visitors use our website and app. Google Analytics collects information such as how often you visit, which pages you view, and how you navigate between them. This data is used in aggregate to help us improve our digital services. Google’s collection and use of this data is governed by Google’s Privacy Policy (https://policies.google.com/privacy).
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We do not provide your information to third parties for their own marketing or commercial purposes.
We may share your information only in the following limited circumstances:
- Service providers — We work with vendors who help us operate our website, app, and communications (such as email delivery services). These vendors are only permitted to use your information to perform services on our behalf.
- The college — As an organization that supports The Citadel, we may share relevant information to facilitate official college communications or programming in which you have expressed interest.
- Legal requirements — We may disclose information if required to do so by law or in response to a valid legal request.
DATA SECURITY
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. This includes secure account authentication and industry-standard practices for data storage and transmission. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
YOUR CHOICES
You may opt out of receiving marketing emails from the CAA at any time by using the unsubscribe link included in our emails. You may also contact us directly to update or correct your information.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
CONTACT US
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
The Citadel Alumni Association
[email protected]